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Turnaround Times

Turnaround Time 

The estimated turnaround time is based on the standard number of hours or days it takes to complete the same type of print job under normal circumstances, excluding Saturdays, Sundays and holidays.

Production starts when all of the following are met: (1) All print-ready artwork is uploaded. (2) Full payment is received. (3) Proof is approved online through customer’s account or by email.

Production turnaround for orders and/or proofs that are approved after 03:00 pm (CST) is counted starting the next business day.

Note that transit time for shipping is always additional to production turnaround and it is therefore advised that this be taken into consideration upon placing the order.

While we exercise due diligence to meet your target finished date, unforeseen delays in delivery services, breakdown of equipment, illness, inclement weather and other occurrences may impact our ability to meet the deadline.
 

Important Things to Remember for Turnaround Time

Proofs
Turnaround time begins once your online PDF proof or hard-copy proof has been signed off and sent back to KliqPrint. The customer is responsible for checking their email for proof-ready notification. Customers also need to make sure they are following up on their order by logging into their account and checking their project status and/or checking their email.

Please inform us as soon as possible if there is a delay in the proofs. We generally email proofs within 24 hours after artwork submission.

KliqPrint reflects Shapco's goal of finding the best way for you to get your message to your audience using your own computer desktop and your own internet connection. You can do it by managing your account online and cutting your costs to a minimum, but retaining the internal quality control processes and expert staff at Shapco!

Approvals
For approvals before 03:00 pm  (CST), turnaround time will begin on the same business day. However, if approval was made after 03:00 pm (CST), it will be counted as approved for the next business day.

Production Time
Please bear in mind that Turnaround Time only counts the production time of your product. This includes printing, cutting, folding and binding. It does not include mailing or shipping transit times. Only business days are counted. Weekends and holidays are not included in the production time.

Pick Up or Shipping
Once your order is completed, your product will be available for pick-up at our facility or if you selected shipping, it will be shipped via UPS by 6:00 PM U.S. Central Time on that business day.

Local Pickup
KliqPrint is located within our parent company Shapco Printing, Inc. at:
1109 Zane Ave N
Minneapolis, MN 55422
United States

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